Both these numbers are security and verification codes. The difference is that the T-PIN is for the verification of the customer at Contact Center on the phone or at Self Service Banking Whereas, ATM–PIN is for the verification of the customer whenever he has to access the Automated Teller Machine (ATM) for cash withdrawals or deposits and other banking / Credit Cards..
Can my T-PIN and ATM-PIN numbers be the same and how often do I need to change them?
Yes. You can choose to have the same T-PIN and ATM- PIN numbers for your convenience. However, from the security point of view, we would advise you to have separate numbers. We also give you the option to have your T-PIN and ATM-PIN numbers changed through Contact Center as and when you desire.