We’ve got contact information and online resources to help you with your merchant needs and enquiries.
Merchant support and troubleshooting
- Merchant Support Centre
- Verifone troubleshooting guide, opens in new window
- Merchant troubleshooting wizard
I’D LIKE TO KNOW MORE ABOUT
| Learn more about my terminals | Verifone troubleshooting guide |
| Ingenico troubleshooting guide | Merchant Trouble Shooting Wizard |
| Understanding merchant chargebacks |
WHAT YOU NEED TO KNOW
Verifone VX820 Terminal Replacement
Merchants who currently use Verifone VX820 EFTPOS terminals (not integrated) will receive a phone call from our service provider, on behalf of NAB to replace the terminal.
VISA and Mastercard Interchange Rate Changes
Visa and Mastercard make regular changes to their Interchange Rates. Keep up to date with changes to interchange fees and rates.
Contact us for merchant solutions and sales
Speak to a specialist for solutions, sales and enquiries.
Call us
Monday to Friday, 8am – 6pm (AEST/AEDT)
Within Australia: 1300 338 767
Request a call back
Have a business banking specialist call you.